Last week hubby and i went to the bank to sign up loan docs for a property purchase and the layout of the branch meant that we were basically sitting in the foyer with every man and his dog walking past able to hear all about our financial situation. We both said that we felt really exposed and that there was no privacy.

I had to go back today because the bank lost one page of our documents (argghhhh - although that's another story).

While i was standing waiting for our sign up woman to take my replacement documents i over heard her conversation:

"OK Richard when Melissa comes in she can sign the form for an additional card on your credit account" and i looked down and saw in front of her relating to a very good friend of ours (Richard recently divorced and has moved in to his house Melissa the skanky bitch who everyone knows is taking advantage of him) paperwork relating to his financial situation.

I've made a formal complaint to the bank about the lack of privacy in relation to sensitive financial information - not only ours but that of others - but do i tell my friend that i overheard him letting his BAD girlfriend getting access to all his money?????

Any advice please?

Thanks, Shell

I would say not to mention to your friend that you heard anything about him in particular. It's his decision if he wants to let even the crappiest of people have access to his dosh. You could tell him how awful the privacy there is though and tell him you overheard details about someone you know that you think they would have preferred not to be known and that you think he ought to join you in making a complaint. Tell him that the more of the customers who complain, the more likely you feel that something may be done.

Banks are really crap anyway - don't even get me started!
If the guy is already divorced as you think I agree with Lisa - its up to him what he does with his money. If however he is seperated awaiting divorce then his wife should definately get the heads up as its in effect her money too!
This new bird certainly didn't waste any time getting her hands on his credit card did she?!

ooooh i think jules probably has it spot on, it's not really your business to tell unless it's a nasty split and financially affects your friend. it's something that would probably just hurt otherwise and she's probably going through enough of that anyway.
very bad on the banks part though i would complain to the top wo/man (whoever that is)

While you are telling him about how bad the privacy at the bank is can you ask him if I can have a card for his account too?! I promise I will be good with it and only use it for clothes emergencies and chocolate!! lol! =)

On a more serious note ... I agree with the others. Banks are just rubbish! x

I'm still waiting for the follow up call from the bank about my complaint, they say it is usually 5-7 days.

I still feel a bit sick in the stomach about it, but i don't know whether it's really about the lack of privacy which could have been mine or the fact that i feel protective of my friend and i still haven't told him???

I still don't know if i will tell him what i know, as i know he would feel bad because only last week he said they were breaking up.

I'll wait for the banks response and then decide if they care enough whether he knows or not.

Thanks for your input, Shell