I have emailed my local Sainsbury this week to complain as they have reduced the amount of p & c parking spaces. I also questioned them about how they manage them as so often people without children or with teenagers are parking in them. This is the reply I got
"Thank you for taking the time to email us. I am sorry that you are unhappy that the amount of parent and child parking spaces at our Holywood Exchange store. I can certainly understand how disappointing it must be that they have reduced since the refurbishment.
I have spoken with Gavin Plant, Duty Manager at the store. He has informed me that the perent and child spaces were reviewed before the development. They planning department decided to move them closer to the store to make them more convenient. However, this did mean that the amount would slightly reduce. I am therefore sorry you are unhappy with this decision.
I would also like to say how sorry I am that you have witnessed them being misused by other customers. We aim to make shopping at our stores as convenient and easy as possible for all of our customers. To an extent, we do rely on our customers understanding the problems faced by those customers with special needs. Some of our car parks are owned and managed by other organisations and so we do not have direct control over them. However, wherever possible we are putting further measures in place to reduce the unauthorised use of both parent and child parking bays and disabled parking bays.
It is not always easy to tell if our customers are wrongly parked in our parent and child bays, unless we see them leaving or arriving at their car without small children. However, if we believe that customers are misusing these bays our policy is to ask them to move their vehicle. If they refuse to do so, and the car park is managed or owned by us, we will issue the driver with a fine. Indeed, in 2007 we issued more than 5,500 penalty charge notices to customers misusing parent and child bays and disabled parking bays.
Following customer feedback we have started a 12 week trial to provide roaming car parking attendants on motorcycles. This trial will cover 22 stores within the M25 area. The attendants will issue ??????50 fines to drivers who misuse parent and child bays, or who park in disabled bays without showing a blue badge. If at the end of the 12 week period we see a reduction in the misuse of the bays we will consider rolling the scheme out to all our car parks that are in our control. "
All seems like a lot of waffle to me really, and the new parking spaces are NOT closer to the store. :roll: