Hi

Not sure if you remember but I filed a complaint about Pipex with CISAS's - the communications adjudicator - over appalling service and harassment from Pipex. Well, I have received the ruling from Cisas and they have awarded me £300 compensation. I asked for £3000 which was the value of the amount of money we spent whilst with Pipex but the Adjudicator felt 10% was more acceptable. I also must have an apology from a Senior Executive of Pipex!!!!

I am so pleased.

YAY!!!!

[Modified by: mumandbub on 06 October 2008 15:28:03 ]

thats great babe im glad they have been made to pay you something at the very least. and im sure it will come in handy with the baby on the way x

Aw thats good! I know its not £3k, but its better than nothing, treat yourself and baby xx

Sharon x

Well done. So many people would be to scared to complain but it's really paid off for you. Hopefully they stop doing things like this to little old ladies.

xx

Hi girls

Thanks. I am so chuffed. My husband is delighted too.

I emailed my sister and she offered me congratulations. Cheeky cow said to me "I shall have a glass of wine for you!' as she knows I used to love my wine and can't drink for obvious reasons!!!

The money will definitely come in handy but it's the fact I feel vindicated of any wrong doing. I am now encouraged to make a complaint against our former Insolvency Practioner as we feel we were mis-sold our IVA and want our £5000 back so I am now confident that I can attempt that.

I just wish I could see Pipex's face when they get the report saying I won!!!

yay!! not quite the full amount but really is better than nothing. at least they agreed that you were right!

well done xx

Hi

Well I have been told by CISAS they Pipex have until 4th November 2008 to pay up. I have marked it on my calendar.
The funny thing is that I received an email from Pipex last night demanding monies and telling me they will add further charges if I don't add up and I just deleted it. They will get the message eventually.

xx:lol: